Local Deliveries

For local deliveries we have our own 18.5 tonne truck with a crane off load facility.

Please inform us when ordering if there are likely to be any problems for a vehicle of this size to access your site. The flowing questions should help to determine if there will be any delivery issues. If you answer yes to any of them let us know and we can try and find an alternate delivery method. Informing us of this at the time of ordering will allow us to pack and ship the pallets accordingly and could prevent delivery issues. It is your responsibility to ensure materials are on site prior to commencement of your project.


• Do the roadways leading to your property have any weight or height limitations?
• Is the roadway leading to the property wide enough to accept this size of vehicle?
• Are there any low bridges or overhanging trees or cables?
• Is there a time restriction for waiting outside your property?
• Are there any problems with a kerbside only delivery?

Prices for this service start at £30 + VAT for small local deliveries. Please phone us for a quotation.

National Deliveries

We can deliver anywhere in the United Kingdom using one of the very reliable pallet delivery networks. These deliveries will be made on an 18 tonne tail lift truck with a pallet truck. Please inform us when ordering if there are likely to be any problems for a vehicle of this size to access your site. The flowing questions should help to determine if there will be any delivery issues. If you answer yes to any of them let us know and we can try and find an alternate delivery method. Informing us of this at the time of ordering will allow us to pack and ship the pallets accordingly and could prevent delivery issues.

• Do the roadways leading to your property have any weight or height limitations?
• Do the roads outside or on your property have any steep gradients, uneven or loose surfaces?
• Is the roadway leading to the property wide enough to accept this size of vehicle?
• Are there any low bridges or overhanging trees or cables?
• Is there a time restriction for waiting outside your property?
• Are there any problems with a kerbside only delivery?

Our deliveries are sent on an economy service which usually takes 2 working days to arrive from the placement of your order. Orders taken after 1pm Monday to Friday will be sent out the following working day. Your order will be delivered between 08:00 – 18:00 Monday to Friday on the day you agree with your sales person. Next day delivery is available to some postcode areas at an additional cost. Some locations such as the Channel Islands and the Scottish Highlands and islands will have a slightly longer delivery time. Our delivery company is not able to give accurate delivery times for the day of delivery so we ask that you have someone on site to sign for the delivery.

We will require a phone number which will only be used if the haulage company has a problem locating your property or making the delivery or if you would like a call prior to delivery. If the driver is unable to gain access to your site your delivery will be returned to the local depot where you will be required to make alternate arrangements for delivery at your expense.

All our deliveries are classed as kerbside only, meaning they will be delivered to the nearest safe point on your property. You will need to make sure you have sufficient manpower available to move the products you have ordered. The driver will not be able to do this for you. As our deliveries are made using a pallet truck and our pallets are very heavy we are not able to deliver pallets on to gravel driveways or soft surface such as grass or soil. We can only deliver onto hard, level, smooth surfaces such concrete or block paving. When your delivery arrives always check that you have received the correct products and that you are happy with everything while the driver is still on site, they have been informed to wait for up to ten minutes whilst you do this. If you fail to do so, or if you sign the delivery note as unchecked, you will waiver all rights and any additional delivery costs will be charged. Any damage or shortfall must be reported to us within 48 hours of delivery. It is your responsibility to ensure materials are on site prior to commencement of your project.


For oversized products such as railway sleepers please call us to discuss the delivery options.

All goods carried subject to RHA conditions of carriage 1998.

This does not affect your statutory rights.

International Deliveries

We are able to provide deliveries to France and the rest of mainland Europe and Scandinavia. These deliveries will generally be made on an 18 tonne tail lift truck with a pallet truck. Please inform us when ordering if there are likely to be any problems for a vehicle of this size to access your site. The following questions should help to determine if there will be any delivery issues. If you answer yes to any of them let us know and we can try and find an alternate delivery method. Informing us of this at the time of ordering will allow us to pack and ship the pallets accordingly and could prevent delivery issues.

• Do the roadways leading to your property have any weight or height limitations?
• Do the roads outside or on your property have any steep gradients, uneven or loose surfaces?
• Is the roadway leading to the property wide enough to accept this size of vehicle?
• Are there any low bridges or overhanging trees or cables?
• Is there a time restriction for waiting outside your property?
• Are there any problems with a kerbside only delivery?

Delivery times to Europe and Scandinavia vary a little but take in the order of a week. We will require a date range where you are able to take the delivery as delivery on a specific day is not always possible. The delivery company will not attempt to make the delivery until they have spoken to someone at the delivery site to agree a day and ensure there will be adequate people on site to recieve the delivery. Orders taken after 1pm Monday to Friday will be sent out the following working day. Your order will be delivered between 08:00 – 18:00 Monday to Friday on the day you agree with the haulage company's representative in your destination country. Our delivery company is not able to give accurate delivery times for the day of delivery so we ask that you have someone on site to sign for the delivery.

We will require a phone number in the destination country and one in the United Kingdom if possible which will only be used if the haulage company has a problem locating your property or making the deliver and to schedule the final delivery with you. If the driver is unable to gain access to your site your delivery will be returned to the local depot where you will be required to make alternate arrangements for delivery at your expense.

All our deliveries are classed as kerbside only, meaning they will be delivered to the nearest safe point on your property. You will need to make sure you have sufficient manpower available to move the delivery. The driver will not be able to do this for you. As our deliveries are made using a pallet truck and our pallets are very heavy we are not able to deliver pallets on to gravel driveways or soft surface such as grass or soil. We can only deliver onto hard, level, smooth surfaces such concrete or block paving. When your delivery arrives always check that you have received the correct products and that you are happy with everything while the driver is still on site, they have been informed to wait for up to ten minutes whilst you do this. If you fail to do so, or if you sign the delivery note as unchecked, you will waiver all rights and any additional delivery costs will be charged. Any damage or shortfall must be reported to us within 48 hours of delivery. It is your responsibility to ensure materials are on site prior to commencement of your project.


For oversized products such as railway sleepers please call us to discuss the delivery options.

All goods carried subject to RHA conditions of carriage 1998.

This does not affect your statutory rights.